FastSpring Reviews

Bought iOS System Recovery for Windows Yearly License from this reseller. They took my money quickly, competently and resolutely. Sent me an activation code. It did not work ("not recognized"). No replies to repeated e-mail and on-line text inquiries. FAQ outlines ridiculous, intricate process for getting help or refund from the software company (Tenorshare). Tried that but they do not recognize the order number so cannot help. Conclusion: Either this is a scam or over the top incompetence. Paid via Amazon so I had them refund immediately which, of course, they did. Stay away from these folks.

I mistakenly ordered something twice & then contacted FastSpring for a refund. They were fast & helpful & it went back into my bank account.

A company that works and supports scam projects. NEVER pay for anything online with this payment gateway

If you contact them via email to subscribe/ buy a product, they have no trouble responding. When you contact them to cancel/ get refunded for a product, you just get sent on a wild goose chase of different emails telling you to email another address.

FastSpring IQ sounds exactly that I have been looking for long time and it could be that.
Unfortunately there are annoying bugs in there. After 20 minutes trial I found these:
1. The main menu rows cannot be opened unless the previous one has been closed. 2. Social links in bottom of the menu don't work. 3. No FAQ or Help page linked to the menu. 4. Proposals can be submitted by the client without setting the "mandatory" components. 5. Causeless restriction of image attachments for features and descriptions.
I would be qute happy to use this site but in lack of fixing these bugs it's just a pain.

At first, it didn't accept payment. After I tried with a second email address and it went through. A few seconds later received invoice and license key in my email.

Bought PCTuneup in 2021. One time purchase. Six months ago they started billing me 19.99 monthly. I did nothing to initiate the billing.
This company is a scam. Been billed again 8 times. Had to close paypal account and cancel credit card to try to stop these guys.

Tried to buy the new Version of Dexster (Dexster 5) from this company which appears to be the only way to buy it. My multiple purchase attempts using various payment methods were repeatedly rejected without explanation. FastSpring doesn't have records of the genuine customers it has prevented from buying it's products and further contact with them is an obstacle course,
Strange way to run a business

TRUST ME, I NEVER VIOLATED ANY TERMS. BUT THIS IS WHAT I GOT AFTER THEY FROZE MY ACCOUNT.

Dear Far,

I want to apologize for the delay as I know this has been a long and frustrating process for you. We have completed our assessment with our payment partner and have received the results of the investigations our own 3rd party investigation service.

These findings resulted in a $25,000 fine to FastSpring, so unfortunately, we’ll be exercising section 4.1(d) of the Digital Retailer Service terms and will be using your remaining balance of $10,994.93 to aid in covering this fine.

I’m terribly sorry for the inconvenience.

Sincerely,
Steven Miller

Scammers. This company will try to steal your money. Avoid at all costs!